What is the third step in renewing customer loyalty during a complaint?

asked May 23, 2021 186k views

5 votes

8.1k points

Please log in or register to add a comment.

1 vote

Answer:

Listen and Understand. First, always listen to the customer. ...

Empathize. ...

Offer a Solution. ...

Execute the Solution. ...

Follow-Up.

Ryan Heaton answered May 29, 2021

7.1k points

Welcome to QAmmunity.org, where you can ask questions and receive answers from other members of our community.

8.4m questions

11.1m answers