Answer:
single-channel, multiple-phase arrangement.
Step-by-step explanation:
A single channel and a multiple phase arrangement system in a queue is the technique where a customer in a queue goes through the point where there is more than one point of activity.
In the context, in a food restaurant where there are many point of activity for a single channel of ordering food. Here in the first facility, it receives the order and second facility takes money while the other provides the food to the customer. This is an example of single channel and a multiple phase arrangement.