Answer:
I've been researching and I couldn't find the neutral word.
The closest thing is refer to him or her (él o ella) as "esa persona" (that person)
Another option is:
"Usted" but it's not appropriate for all cases.
yeah, its usted, i think. or el. i know thats not really gender neutral but a lot of spanish terms go under masculine to be gender neutral
Step-by-step explanation:
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