“I’m so sorry for your trouble my name is John Doe here’s my insurance card again I am so sorry” John said. “I just got this car why weren’t you looking before you pulled out of your driveway this is ridiculous” Jane said. “ Again ma’am there’s no excuses I’m sorry for your trouble, I will pay for all expenses” john said nervously. “Thank you here’s my card goodbye” Jane said as she slammed her car door.