Answer:
Option c (planned change and unplanned change) is the correct choice.
Step-by-step explanation:
- Marketing research seems to be the sequential as well as analytical assessment, compilation, review, and distribution of knowledge about marketing performance and customer concerns with the specific goal of helping executives in decision-making related to recognizing and solving advertising major challenges.
- The challenge regarding marketing research seems to be the assessment of Retailers' advantages and disadvantages. Vis-a-vis certain main competitors as regards factors affecting the profitability including its shop.
3 other alternatives aren't relevant to the subject. So that the option here is just the appropriate one.