Step-by-step explanation:
Organizational changes can occur for several reasons, it can be operational changes, inclusion of new technology, new procedures, new policies, etc.
So many employees may be resistant to change due to insecurities and lack of information.
Therefore, according to the scenario above, for Lola to convince people to accept changes in the work redesign, ideally, she should provide the necessary information so that employees are aware of the changes and feel included and necessary for it to happen. She can use various means of communicating the message, such as e-mail, panel, face-to-face meeting, etc., to be sure that she will create an environment of security and reliability of information, in addition to increasing persuasion by reinforcing an important message.