Answer:
There are 5 key factors
1. Pay Attention to the speaker remaining eye contact with them.
2. Show That You're Listening by focusing on then and using the correct body language.
3. Provide Feedback on what they are talking about with you. Give them your input.
4. Defer Judgment don't just jump to the point and say their wrong. Explain it and go from there but be nice about it.
5. Respond Appropriately by using fair language and the correct body language.
Step-by-step explanation:
It is very important to use these 5 key factors of being an active listener when you are talking to someone or even a group.