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Of customers who register a complaint, ________. all will do business with the company again because they are unwilling to dedicate the effort required to find another vendor none will do business with the company again customers whose complaints are satisfactorily resolved are more likely to provide publicity than those who are dissatisfied the speed of resolution has no impact on the likelihood of repeat business some will do business with the company again if their complaint is resolved

User Dynamikus
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2 Answers

6 votes

Answer:

some will do business with the company again if their complaint is resolved

Step-by-step explanation:

Complaints are made by customers who are seeking better services from a business as regards it's products and services.

When complaints are resolved customers usually do business again with the company.

Customers who do not complain are those who notice the problem with the products or services offered and move to a competitor.

For a customer to make a complaint it means he is still loyal to the company but wants improvement in some area of product and services offering.

User Rplusg
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3 votes

Answer:

Some will do business with the company again if their complaint is resolved.

Step-by-step explanation:

In the current situations that surrounds marketing and different businesses, it is now inevitable for customers not to complain and at such can lead to loss of customer(s).

Complaints from a customer primarily highlights a problem, this ranges from problem with your product to employees or internal processes, and also by hearing these problems directly from your customers, you can investigate and improve to prevent further complaints in the future.

That is why it is said that some customers will likely do business with the company again if their complaint are been resolved.

User Vasyl Gutnyk
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