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An overreliance on technology for all aspects of your communication strategy may lead to the mistaken impression that yours is a company managed by "robots" and there is no real connectedness between customer
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An overreliance on technology for all aspects of your communication strategy may lead to the mistaken impression that yours is a company managed by "robots" and there is no real connectedness between customer and business.

True
False

User Jenniva
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1 Answer

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Answer: True

Step-by-step explanation:

Customers appreciate speaking with people and not feeling managed by robots answering the phone.

User Nils Schmidt
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