Final answer:
A Notary Signing Agent should not insist on a thumbprint if the state does not require it and the borrower objects. The agent must adhere to state laws and be considerate of the signer's comfort and privacy.
Step-by-step explanation:
If a Notary Signing Agent is working in a state that does not require journal thumbprints, and a borrower objects to providing one, the Notary should comply with the borrower's request. The main responsibility of the Notary is to adhere to state laws and regulations. Since thumbprints are not a legal requirement in the agent's state of commission, insisting on a thumbprint could be an overstep of their authority and could potentially infringe on the borrower's privacy rights.
It's essential for Notaries to be sensitive to signers' concerns and to maintain a professional standard of conduct that respects the rights and reasonable requests of signers. While maintaining a record of thumbprints may be a normal practice for additional security, when faced with an objection, it is important for the Notary to prioritize state law and the comfort of the signer over personal practice or preference.