Answer:
112 customers per day
Step-by-step explanation:
For computing the needed capacity requirement, first we have to find out the new utilization rate which is shown below:
Capacity cushion = 100% - average utilization rate
25% = 100% - average utilization rate
So, the average utilization rate is 75%
Now the needed capacity requirement is
Utilization rate = Average output rate ÷ Maximum capacity × 100
75% = 84 ÷ Maximum capacity × 100
So, the maximum capacity is 112 customers per day
We simply applied the above formula to determine the needed capacity requirement