Question

Shalene works for a hotel and needs to write a bad-news message to a group that has asked to use the hotel's conference space at a drastically reduced rate that wouldn't cover the expense of setting up the room and cleaning it after. In setting up her negative news, Shalene's goal is to

Answer 1

Make the group to see the refusal as a reasonable business decision.

Step-by-step explanation:

When a negative news in a bad news message is being set up ,your goal is to help the reader see the news as a reasonable business decision. This could be done by explaining briefly about the new policies or changes and its corresponding expectant result.

This would help bring about a better understanding between the parties involved.