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One of the most talented managers to ever work at ABC Inc. is Amy Holmes. Combining graciousness with high intelligence and creativity, Amy has been successful in attracting and building a highly committed and competent division of employees. When interviewed by the national news media for insight into her success, one of the topics that became a primary focus was the challenge of communicating effectively. In selecting the best channel for complex communication, Amy suggests to select the richest channel possible. Characteristics that Amy suggests a manager should recognize include all of the following except:

A) the channel's ability to handle multiple cues simultaneously.
B) the ability to facilitate rapid, two-way feedback.
C) the ability to establish a personal focus for the communication.
D) the ability to clarify and rapidly reduce communication stereotyping.
E) All of these are valid characteristics of channel richness.

User Powell
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2 Answers

4 votes

Answer:

D

Step-by-step explanation:

Looking at the number of variables that are involved in a communication process , it can always be said that it is a complex process.

In order to make a communication as effective as possible , the channels of communication must meet up with certain criteria like ability to handle multiple cues simultaneously .facilitate rapid two way feedback and even to establish a personal focus for the communication.

However , the ability to clarify and rapidly reduce communicating stereotyping is outside the scope of a channel of production.

User Onnmir
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1 vote

Answer:

D) the ability to clarify and rapidly reduce communication stereotyping.

Step-by-step explanation:

Complex communication generally deals with the ability to successfully share information through multiple means such as verbal, visual and digital medium leading to a concise, purposeful and clear communication.

In selecting the best channel for complex communication, characteristics that Amy suggests a manager should recognize include;

- the channel's ability to handle multiple cues simultaneously.

- the ability to facilitate rapid, two-way feedback.

- the ability to establish a personal focus for the communication.

User Gerke
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