Question

A group of newly recruited employees were bullied by senior members of the facilities team. Jodie, one the team members who witnessed the event, wrote a letter to the head of her division describing the bullying incident. In this case, Jodie is engaging in _____.A) downward communicationB) upward communicationC) horizontal communicationD) informal communication

Answer 1

B) Upward communication

Step-by-step explanation:

Upward communication defines that the employees follow hierarchy from downward to upward which means a lower employee to a higher. For example Worker to supervisor and supervisor to Manager. Upward communication is the most effective source in every organization as traditional forms of communication increasingly become less common.

Therefore as per the situation, Senior members of the facilities team had intimidated a group of newly hired workers. Jodie, one of the team members who observed the event, wrote a letter detailing the harassment incident to her division manager. In this case, Jodie is engaging in upward communication.