Question

The management of a pizzeria has put forth a set of rules that all its employees need to follow. All the employees are required to be in the restaurant by 9:00 a.m. They are also required to wear a uniform and maintain a presentable appearance. In this case, the restaurant management has developed _____

A) job descriptions
B) hierarchies
C) stretch goals
D) norms

Answer 1

norms

Step-by-step explanation:

Norms are the everyday set of activities and behavior pattern which individual should follow at workplace in order to proper functioning of business processes. These are rules meant to harmonize and standardize behavior and business processes.

Norms can be both written or unwritten rules which be technical or non technical dependent on the nature of job and industry in which a company is operating.

Since in the problem stated, it is required by employees to report at restaurant at 9 AM and wear uniform , these are standardized rule for all employees and thus constitute norms of the restaurant.