Answer:
social learning
Step-by-step explanation:
Social learning theory focuses on learning through example and imitation. This theory applies to everyone, from small children at kindergarten to employees at work. This is why managers must set the example, since good behavior is imitated after a while, but bad behavior is copied right away.
To support this learning process, rewards and punishments may be used. But what is really important here, is to have coherence between what is said and required from employees, and what management actually does.
E.g. when management punishes an employee for using a company's car for personal needs, that punishment will be useful as long as management also follows the same rules. The social leader is the role model that will be followed.