Answer:
Extinction
Step-by-step explanation:
A manager has the capability to influence and change the behavior of employees by the process of extinction. Inorder to encourage the type of behavior you would like to see in your organization rewards are awarded and for prevention of undesirable behaviors punishment is given out.
To put a stop to a learned behavior from taking place in the workplace extinction is carried out.
During a busy period, a manager may decide to give out some positive reinforcement in the form of overtime pay which is aimed at encouraging employees to work extra hours and come in during the weekends.
When a manager applies extinction, then the process is referred to as ope-rant condition.