This question is not complete. Its full version is:
Shawn is having trouble listening effectively in his advanced philosophy course. Usually, he listens well in class, but the professor, in this case, is so full of information and he presents such complicated ideas that Shawn has difficulty following and retaining the lecture. Shawn is experiencing a listening obstacle known as __________.
a. message overload.
b. preoccupation.
c. message complexity.
d. prejudgment.
e. lack of mindfulness.
The right option is message complexity (c).
Step-by-step explanation:
Message complexity is an obstacle in listening that occurs when the message is too complex for us to understand or it involves packed ideas with intricate reasoning.