Question

While it may not be possible to make the receiver happy when you deliver bad news, you can reduce bad feelings by structuring your message in a sensitive way. Most negative messages take an indirect approach, using a buffer, providing reasons, delivering the bad news with empathy, and closing pleasantly. What buffering technique are you using if you show in your opening that you care and are concerned

Answer 1

Understanding

Step-by-step explanation:

To show that you are concerned about somebody, you must display an understanding of the situation.