Question

Moore Corp., a financial services company, specializes in customers' preferences and cost-efficient processes. They also encourage self-managing teams that make all decisions regarding business development and the sale of services to their customers. The firm ensures that there is a good fit between its work system and its people. This scenario implies that Moore has a________.

Answer 1

The correct answer is letter "B": high-performance work system.

Step-by-step explanation:

A High-Performance Work System or HPWS is one implemented by companies that promote consumer-preferences-based operations, teamwork, decentralized decision-making, frequent employee training, horizontal management, and performance-related wages. The HPWS creates a cycle in which managers, employees, and consumers have equal weight and are decisive for the success or failure of the business operations.