Question

An HVAC contractor is considering expanding into a new business line, offering commercial facility maintenance and service in addition to construction contracting services. As the contractor considers this potential strategy, it conducts a strategic planning process for this business unit, analyzing external and internal factors. Which of these can be classified as a part of the external operating environment of the company?

a. the company has a handful of hvac technicians with prior experience working for a service firm.b. the skills required to construct, assemble, and install hvac equipment currently possessed by the contractor's employees would be required to service the equipment in existing buildings.c. local commercial properties are most often served by one of three big national hvac service firms and a handful of local smaller firms.

Answer 1

D. Local commercial properties are most often served by one of three big national HVAC service firms and a handful of local smaller firms.

Explanation:HVAC(HEATING, VENTILATION AND AIR-CONDITIONING) is a term used to describe the entire system used to make the environment within homes,offices and in the vehicles comfortable,this system is aimed at ensuring that the environment is at the Temperature and humidity required by the user.

The external operating environment of the company is the external factors or organization that serve the local commercial properties.

Local commercial properties are often served by one of the three big multinational and a handful of local HVAC firms.