Question

Danielle vwill be offering a tool sharpening service at her garden and landscaping stor on the first Tuesday of every month She assumes that this will be a need of her customers, and they will heip spread the word about her location and services Which of the following BMC elements is Daniel'e addressing? a. value proposition b. customer relationships c. market segmentation d. customet loyaity plans

Answer 1

b. customer relationships

Step-by-step explanation:

Based on the information provided within the question it can be said that in this scenario Danielle is addressing the element of customer relationships. This term refers to the ways that a company or individual engages with the customers in order to improve the experience that those customers have with the company. This leads to good customer experience which creates customer loyalty and thus increases sales.