205k views
1 vote
In value cocreation, the customer participates in the creation of a good or service, which provides additional value to the customer.

1 Answer

6 votes

Answer:

True

Step-by-step explanation:

Value co-creation is a business strategy employed by organizations in which, the customer is actively involved and participates together with the organization in creating goods or services that offer value to the customer.

This strategy allows the organization meet the customer's exact needs.

User Flame Of Udun
by
5.6k points