Answer:
Paralanguage and silence are the critical aspects of nonverbal communication. Paralanguage involves volume, pitch, speech and intonation, which can be referred to as a cover term for body language, expressed consciously or unconsciously. It focuses on “what” and “how” we say it impacting others emotionally. Paralanguage helps in conveying the true meaning behind the words, to emphasize something to be remembered it can be done by modifying the tone and body language. Silence as nonverbal communication is highly underutilized. Silence in communication helps others to think, evaluate and capture the attention of others. as quoted by Leonardo da Vinci - "Nothing strengthens authority so much as silence."
Step-by-step explanation:
Almost 50 years ago, a Scottish academic named David Abercrombie told the world that while we speak with our vocal organs, we converse with our entire bodies.
The study of what we now refer to as paralanguage soon made its way out of peer-reviewed journals and into the mainstream world of motivational speakers and self-help coaches
Linguistic scholars in the last half-century have concluded that communication goes far beyond the words we speak and into the realm of inferred messages and vocal qualifiers.