Mama is stern to Maya. She cherishes Nurzhan and acts very loving to him, but she will not delay scolding Maya.
Mama shows too much sympathy for Nurzhan even over the fact she heard Maya's report of Nurzhan's behavior:
“ 'Oh, my poor little one!' ” Mama rushed to Nurzhan and examined his hands. Tenderly, she touched his face where it had been cut."
However, even though Maya was not the cause of the fight, Mama still scolds Maya for it when she should be scolding Nurzhan:
“ 'Maya! How could you let this happen?' ”