Question

Describe what essentially occurred, and how a culturally sensitive reaction could have been achievable if you or someone you know had used CIA. Look at the theories and suggestions in the readings regarding having success in cross-cultural settings and within your response, explain in detail what can specifically be done to ensure that these behaviors do not take place in the future. Use one of the theoretical frameworks of cultural interpretation (Hofstede, Hall, etc.) presented in our readings and apply this approach to the situation. As a manager, how would you have handled that situation differently

Answer 1

A culturally sensitive reaction could have been achieved by using the Cultural Intelligence (CQ) framework, such as reflecting on cultural biases and acquiring cultural knowledge. Hofstede's cultural dimensions theory can provide insights into cultural values and behaviors. As a manager, fostering a culturally inclusive environment and investing in cultural awareness training can prevent future issues.

Step-by-step explanation:

A culturally sensitive reaction could have been achievable if the person had used the Cultural Intelligence (CQ) framework. CQ refers to the ability to adapt effectively in diverse cultural situations. The person could have applied the metacognitive component of CQ by reflecting on their own cultural biases and assumptions, and actively seeking to understand and appreciate the cultural differences in the situation. They could have also used the cognitive component by acquiring cultural knowledge and understanding the cultural interpretation frameworks presented in the readings.

For example, they could have employed Hofstede's cultural dimensions theory to analyze the situation. Hofstede identifies dimensions such as individualism vs. collectivism, power distance, masculinity vs. femininity, uncertainty avoidance, and long-term orientation. By applying this framework, the person could have gained insights into the cultural values and behaviors that might have influenced the situation and adjusted their approach accordingly.

As a manager, I would have handled the situation differently by proactively seeking to understand and respect cultural differences. I would have promoted open communication, encouraged diverse perspectives, and invested in cultural awareness and sensitivity training for all team members. By fostering a culturally inclusive environment, we can ensure that these behaviors do not take place in the future and create a more equitable and harmonious workplace.

Answer 2

Manger should focus on policies, standards and give equal opportunity to all.

Step-by-step explanation:

• Cross-culture means cross-communication within cultures and diverse behaviors. As a manager when dealing with cross-culture issue by making same set of policies and rule for each individual and maintaining standards. The cultural interpretation as per Hofstede that are identity, power, gender, time, and uncertainty.

• The cultural values represent extreme values and associated behaviors. Hofstede's framework is very useful as it provides important information regarding differences between the nations and how they manage such differences.