Answer: E. Behavioristic characteristics
Step-by-step explanation:
Cocoa is dividing its customers based on their buying behavior which means that it is using the behavioristic characteristics of the customers to decide how it will charge them prices.
For instance, Cocoa might charge a larger price to the customers that buy its product rarely but but spend in large amounts compared to those who are always buying as a way to reward the constant nature of the latter's patronage.