Answer: A. remove the yellow cylinder and get a green cylinder
Step-by-step explanation:
Since new cylinder has a yellow stripe around it instead of a green one but was stored with the green cylinders, then this will probably be the reason for the inability to get the regulator to seal properly and not turn.
Therefore, the best thing to do is to remove the yellow cylinder and get a green cylinder. This will fit on properly and then make it turn. Therefore, the correct option is A.