Answer:
Managers play key role in handling problems in the organization.
Step-by-step explanation:
Managers act as leaders in any organization. Employees follow their order if they inspire them. Rude and harsh managers cannot dictate employees. Managers play very important role in problem solving. There can be work related problems or some dispute among employees but it is duty of managers to calmly understand the problem and find a solution which is beneficial for the entire organization.