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Step-by-step explanation:
90 Aba Owerri Road,
Umungasi,
Aba.
May 17, 2020.
The Manager,
Crest Electronics Limited
Aba.
Sir,
COMPLAINT OF FAULTY TELEVISION SET
I humbly write to bring to your notice that I purchased a faulty LG LCD television set from your shop on the 16th day of May 2020.
After purchasing the said television set on that day, I went home to discover that only one part of the screen is working while the other part is blank.
When I discovered this, I quickly returned the television set along with my warranty certificate to the shop. I met a certain sales girl whose ID card had the name Christy Lawanson. She addressed me very rudely and insisted that the television was tested and confirmed okay before I left the shop. She refused to look at my warranty certificate nor attend to me until now.
I humbly request that you use your good office to address this matter and call the aforementioned sales girl to order.
Yours Faithfully,
Jude Njoku