Answer:
From childhood.
Step-by-step explanation:
The feeling come from the places where Reyna spend his childhood. There are many joyful and sorrowful moments which greatly affect the present of Reyna. The joys and sorrows we experience in our life are imprinted on the heart forever. These feelings are present forever in our life and these childhood feeling also greatly affected the Reyna. She was alone because her parents leave her for work when she was 9 years old so she missed them very much.