Answer:
4) Unbiased; 5) Biased
Explanation:
4) states that the audience of the poll was "random" people meaning it's a good foundation of data as they weren't chosen for the employee noticing their specific affiliation with being overjoyed with the product (as the question doesn't say) or for not liking (have complaints about it) the product.
5) The audience of the poll is fans of a sports team--definitely biased because they'll say they love the 49ers being a fan for them. Leads to skewed results not representing a portion of a population accurately.