20. An airport, a factory, and a shopping center are at the vertices of a right triangle formed by three highways. The airport and factory are 6.0 miles apart. Their distances from the shopping center are 3.6 miles and 4.8 miles, respectively. A service road will be constructed from the shopping center to the highway that connects the airport and factory. What is the shortest possible length for the service road? Round to the nearest hundredth