First, notice that we have the results of 45 surveys, then, if A is the event {the customer is pleased} and B is the evente {the customer purchased a Toes Knows shoes}, then their probabilities are:
![\begin{gathered} P(A)=(10+7)/(45)=(17)/(45) \\ P(B)=(3+7+10)/(45)=(20)/(45) \end{gathered}](https://img.qammunity.org/2023/formulas/mathematics/college/gi4muv7wnx4jtkgb0vjc1awhie5udtkb94.png)
then, the probability that both A and B occur is:
![P(A\cap B)=P(A)\cdot P(B)=(17)/(45)\cdot(20)/(45)=(340)/(2025)=(68)/(405)](https://img.qammunity.org/2023/formulas/mathematics/college/z19vu51q8e2c4hsv9rnmkaa1j33e8yoybn.png)
therefore, the probability that a random selected customer is pleased and purchased a Toes Knows shoe is 68/405