Question

Why was a phone operator automated???

Answer 1

It was automated to reduce labor costs as usage,increased and to ensure privacy to the customer.

Answer 2

When Technology (the phone systems) became more advanced humans became needed less and less in this process

Step-by-step explanation:

Automatic, or dial, systems were developed in the 1920s to reduce labor costs as usage increased, and to ensure privacy to the customer. As phone systems became more sophisticated, less direct intervention by the telephone operator was necessary to complete calls. Hope this helps you!