Given the information on the problem, we can use the mean and the standard deviation to find the z score:
![\begin{gathered} \mu=14 \\ \sigma=0.6 \\ \Rightarrow z=(12.7-14)/(0.6)=-2.16 \end{gathered}](https://img.qammunity.org/2023/formulas/mathematics/college/a9sde21yzoueg5oqx51ky2vtp0q3i1t42r.png)
thus, we have that the probability that the item will be less than 12.7 inches long is:
![P(Z<-2.16)=0.0154](https://img.qammunity.org/2023/formulas/mathematics/college/j12hwo9qde6fsa89whfer0etctj7j2k7rs.png)
according to the z-score chart.
Therefore, 1.54% will be shorter than 12.7 inches