Answer:
Poor communication skills
Step-by-step explanation:
I hooked the rest of it up in case you need an explanation. Hope it helps.
The Department of Health and Human Services delineates health literacy as the capacity of individuals to acquire, process, and comprehend basic health data needed to make appropriate health decisions.
Health literacy is the application of a wide range of skills to enhance people's ability to act on documentation in order to live healthy lifestyles.
Reading, writing, listening, speaking, numeracy, and critical analysis skills, as well as communication and interaction skills, are all included.
A person's health literacy can be influenced by a variety of factors, including poverty, education, racial group, age, and impairment. Adults living in poverty have lower health literacy than adults living in affluent areas.