Question

Looking at Diana's photos on a social networking site, Simon assumes that she is an extravert. When they meet for the first time, Simon elicits a talkative and energetic response from an otherwise quiet and dull Diana. This scenario most likely exemplifies ________.

Answer 1

This scenario most likely exemplifies expectancy confirmation.

Step-by-step explanation:

The expectation confirmation model conceives satisfaction as the result of a contrast or comparison between the reality perceived by the individual and some type of comparison standard (expectations, norms based on experience, etc.). The propositions of the model are satisfaction is related to the degree and direction of the discrepancy between expectations and performance. Producing what has been called confirmation of expectations when the performance is initially expected, negative disconfirmation, when the performance is lower than expected, then dissatisfaction appears.