Answer:
explain all background information first.
Step-by-step explanation:
Now if you are to deliver a message and you have suspicions that the person who is to read it might be uninterested, unwilling, hostile or displeased, you should put the main idea later in the message. That is, it should come after you have provided details given explanations or evidence.
It is not right to start with bad news. As a matter of fact bad news should not be shared through mails, IM or texts.