Final answer:
The most likely cause of the problem is that the Android devices do not have the necessary permissions or apps to edit documents in the Office 365 applications.
Step-by-step explanation:
The most likely cause of the problem is that the Android devices do not have the necessary permissions or apps to edit documents in the Office 365 applications. While users can view documents on their Android devices, they may not have the ability to make changes or edit them.
This issue does not occur on desktop versions of Office 365 applications because the desktop versions typically have more features and functionalities than the mobile versions. The desktop versions are designed to provide a full suite of editing capabilities, while the mobile versions may have limitations due to device constraints.
To resolve this issue, users can try installing the Office mobile apps on their Android devices. These mobile apps are specifically designed for editing and creating documents on mobile devices and should provide the necessary functionality for users to edit documents.