Answer: Unified Communications (UC).
Step-by-step explanation:
Unified Communications refers to the convergence of various communication tools and channels, such as voice, video, messaging, email, presence information, and more, into a cohesive and integrated platform.
Key features and capabilities of Unified Communications may include:
1. Voice Communication
2. Instant Messaging and Presence
3. Video Conferencing
4. Email Integration
5. Collaboration Tools
6. Mobile Integration
7. Unified Messaging