Final answer:
During an ETTS installation, it is not necessary to remove all Shaw equipment if the customer or previous occupant of a suite was a Shaw customer.
Step-by-step explanation:
The statement is false. During an ETTS installation, the customer or previous occupant of a suite being a Shaw customer does not require the removal of all Shaw equipment. ETTS, or Enhanced Telecom Systems, aims to enhance the quality and speed of communication services within a building or complex. Removing all Shaw equipment might not be necessary as ETTS installation can often utilize the existing infrastructure to provide services.