Question

Should the member or the host provider join the video visit first?

a) The member should join first.
b) The host provider should join first.
c) It doesn't matter who joins first.
d) The audio-only participant should join first.

Answer 1

The host provider should join first.

Step-by-step explanation:

The host provider initiating the video visit sets the stage, ensuring a seamless experience for the member upon their arrival. This approach allows the host to be ready to greet the member, manage any technical issues promptly, and create a welcoming environment for the visit to commence smoothly.

When the host provider joins first, it establishes a sense of readiness and professionalism, setting a positive tone for the interaction. It enables the host to troubleshoot any potential technical glitches, verify the setup, and be prepared to address any concerns or questions the member might have upon joining. Additionally, the host's presence upon the member's arrival fosters a welcoming atmosphere, enhancing the overall experience of the video visit.

Correct Answer: The host provider should join first (B)