Final answer:
The answer to the question depends on the specific protocol of the Child Care Provider Portal in question. Certified operators should refer to the most current guidelines provided by their regulatory agency or software provider.
Step-by-step explanation:
The question appears to pertain to procedures regarding background check requests (BCR) within the framework of child care provider management, specifically using an online portal designed for certified operators. If the procedure is described accurately and corresponds to the protocol of the given child care provider service, the statement is true. However, if the portal does not provide the functionality for submitting BCRs electronically, or if the procedure requires different steps, the statement would be false.
It's important to note that policies and capabilities of such portals can vary by region and over time. Therefore, it's crucial for operators to consult the most current guidelines or manuals provided by their regulatory agency or software provider to ensure they understand the correct process.