Final answer:
I suggested implementing floor markings to improve the confusing line-up system at Gavi's Fast Food Restaurant as the lunch-hour manager, resulting in satisfied customers and increased efficiency.
Step-by-step explanation:
As a lunch-hour manager at Gavi's Fast Food Restaurant, I encountered a situation where customers complained that the system of lining up to pay was confusing. In order to resolve this problem, I listened to customer feedback and sought solutions from the customer service clerks.
I decided to buy floor markings to show customers where to line up for each cash register. This implementation resulted in no customer complaints about line-ups during subsequent high traffic periods, and our store served a higher number of customers on a daily basis due to improved efficiency.