Final answer:
The replacement of conventional energy meters with smart energy meters is a BPR activity with benefits such as improved accuracy, remote monitoring, and efficient billing for the Mahanagar Electricity Board. Additional services for customers include real-time energy usage monitoring, automatic meter reading, notifications and alerts, and prepaid options.
Step-by-step explanation:
The replacement of conventional energy meters with smart energy meters that are accessible on the internet is an example of a Business Process Reengineering (BPR) activity. BPR involves redesigning business processes to improve efficiency and productivity.
The benefits of this scheme for the Mahanagar Electricity Board include:
- Improved accuracy: Smart meters provide real-time data on energy consumption, eliminating the need for manual reading and reducing billing errors.
- Remote monitoring: The Board can monitor consumer energy usage remotely, enabling better load management and reducing maintenance costs.
- Efficient billing: Smart meters enable time-of-use and dynamic pricing, encouraging energy conservation and reducing peak demand.
Additional services and conveniences that can be offered to customers with smart meter technologies include:
- Real-time energy usage monitoring: Customers can track their energy consumption and adjust their habits to save energy and reduce costs.
- Automatic meter reading: The need for manual meter reading is eliminated, making the billing process faster and more accurate.
- Notifications and alerts: Customers can receive notifications about power outages, abnormal consumption, and potential energy-saving opportunities.
- Prepaid options: Smart meters allow for prepaid billing, giving customers more control over their energy usage and budgeting.