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A researcher calls the help desk complaining of slow computer performance. When the technician arrives and probes for clues, the researcher explains that they frequently run multiple programs simultaneously and have a significant number of browser tabs open to aid with their research. Which of the following solutions should speed up the computer's performance?

a. Add RAM
b. Upgrade the CPU
c. Install a larger hard drive
d. Update the operating system

User Lukart
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1 Answer

7 votes

Final answer:

Adding RAM is the most effective way to speed up a computer when running multiple programs and browser tabs simultaneously. Upgrading the CPU can also help but is less cost-effective for multitasking, while installing a larger hard drive or updating the operating system offer more minor performance benefits.

Step-by-step explanation:

To speed up the computer's performance, especially when a user frequently runs multiple programs and has numerous browser tabs open, the best solution would be to add RAM (Random Access Memory). RAM is the main resource for multitasking as it stores the data that active programs and processes need to access quickly. If the existing RAM is exhausted, you experience slowdowns as the system has to swap data on and off the slower hard drive.

Upgrading the CPU (Central Processing Unit) can also improve overall performance, but it may not be as cost-effective or as directly impactful on multitasking performance as increasing RAM. Installing a larger hard drive will grant more storage space but won't necessarily speed up performance unless the current drive is nearly full, which can slow down the system. Lastly, updating the operating system can sometimes improve speed by optimizing system processes, but it's often a less significant boost compared to hardware upgrades.

User Kirschmichel
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