Question

Each ServiceNow solution provides its own guided setup. When implementing IT Service Management (ITSM), where would you navigate to update Now Platform user interface branding, including the company logo and colors? (Select two)

A) Configuration menu
B) Theme editor
C) Admin settings
D) Branding wizard

Answer 1

To update the branding in ServiceNow's ITSM solution, you can navigate to the Configuration menu and the Theme editor.

Step-by-step explanation:

When implementing IT Service Management (ITSM) in ServiceNow, you can update the Now Platform user interface branding, including the company logo and colors, in two places:

1. Configuration menu: In the Configuration menu, navigate to the System Properties > Basic Configuration UI16 option. Here, you can update the company logo, banner image, and colors.
2. Theme editor: In the Theme editor, you can create or modify UI themes to customize the branding. This includes updating colors, fonts, and images.