Question

A benefits administrator processed an enrollment for one employee, and manually added the life event 'XYZ' as of August 1, 2016. There were two more life events in the detected phase as of August 15, 2016, the benefits administrator clicked "Collapse Life Event". Upon processing the life event tab, the benefits administrator received an error saying two or more life events were in the detected phase. Why did the collapsing rule fail?

A) The number of proximity days was specified as 20.
B) The number of proximity days was specified as 15.
C) The number of proximity days was specified as 0.
D) The life event had expired.

Answer 1

The collapsing rule failed because two or more life events were in the detected phase. The number of proximity days specified may not have been appropriate.

Step-by-step explanation:

The collapsing rule failed because the benefits administrator received an error stating that two or more life events were in the detected phase. The collapsing rule is designed to combine multiple life events into one if they occur within a certain proximity of each other. The question provides options A, B, C, and D to explain why the collapsing rule failed. From these options, it is likely that the number of proximity days specified was not appropriate, as either option A or B would have triggered the collapsing rule successfully.