Final answer:
The correct answer is that in crafting a company's strategy, managers should create a sustainable competitive advantage to attract customers and outperform rivals, much like focusing on a core competency can lead to greater success over a wide product range. In crafting a company's strategy, option d is the most accurate: managers need to come up with a sustainable competitive advantage that draws in customers and produces a competitive edge over rivals.
Step-by-step explanation:
In crafting a company's strategy, option d is the most accurate: managers need to come up with a sustainable competitive advantage that draws in customers and produces a competitive edge over rivals. This approach recognizes the importance of differentiating a company in the market to attract and retain customers.
It acknowledges the business reality that executives often prefer situations that minimize competition, similar to the concept of a monopoly. By focusing on a core competency, businesses can often outperform those with a broader but less specialized product range.